Flat Rate Shipping Option in Merch Stores

Merch Store Owners can now set a Flat Rate Shipping rate. This allows for $0 shipping as well as any $ amount the Shop enters.

If Flat Rate Shipping is selected, the rate you enter will be used as the shipping cost when customers are checking out. Printavo will select the lowest cost shipping option from active shipping carriers to calculate the Actual Shipping Cost and generate the shipping label at fulfillment.

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$5.00 Shipping is now presented to the Customer during checkout.

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On the Order the Actual Shipping Cost is displayed based on the lowest cost from the Shipping Address of the Customer for reference.

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When exporting Merch Store Order in the CSV, Shipping Cost has been renamed to Actual Shipping Cost and there is a new column Flat Rate Shipping Cost. When N/A is present under Flat Rate Shipping Cost that means that there was no Flat Rate Shipping active for that Order.

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Updated Pricing Matrix

The Pricing Matrix has been rebuilt to be more reliable.

Only render Merch Orders completed at date

Fixed Merch Order Exports to render the Order's Completed At Date instead of the Order's Created At Date.

Updating a custom URL updates Merch Store URLs

Fixed an issue when a Printavo account updated their Custom URL Branding in My Account then the existing Merch Stores URL was not updating when clicking View Store from the More Actions drop down.

Analytics Breadcrumb on Analytics Pages

All Individual Analytics pages now render a breadcrumb link to the Analytics page instead of having to click the browser's back button or the Analytics link in the left sidebar.

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Fixed Email Subject Line to render "Quote"

When an email notification is sent for a Status that is still in "Quote" it now renders: Quote #25 - Status Changed To: ... instead of Invoice 25 - Status Changed To: ...

Customer Messaging Deliverability Revamp

Getting emails to your customers' inboxes is important. We recently made significant changes to improve Messages and Notifications to your customers' inbox.

We migrated to a dedicated transactional email channel. All outbound Printavo emails now come from messages.printavo.com which allows for email providers to validate the printavo.com domain in an effort to reduce spam filtering.

If customers have Printavo emails go to their Spam folder, please have them mark Not Spam and/or add @messages.printavo.com to their whitelisted email domain list.

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Search by Order Number in Merch Store

Fixed Order search in a Merch Store. Exact match for an Order Number will return the Order and also expanded the Customer search functionality to include partial matches instead of just First Name or Last Name exact match.

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Password Helper Text

When changing your password, adding new Users to you Printavo account or signing up for Printavo for the first time we added Minimum 9 characters to help make keeping your Printavo account secure and simple as possible.

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Notes are now labeled Customer Notes

Updated the label for Notes to be Customer Notes to be more clear about their intent and visibility to the Customer.

This change is visible on Quotes, Public Invoices, Work Orders and Packing Slips.

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