Platform Upgrade

🛠Our Engineering team constantly works to provide a stable platform for you to run your shop. We've recently upgraded Printavo's backend system to increase security and scalability.

We will continue to stay on top of the latest technology to keep your business running smoothly and data secure.

Merch - Discounts Applied Before Tax

When customers checkout on your Merch store, discounts are now applied first, then tax is calculated! Happy Thanksgiving everyone 🦃

More Functionality on Merch Invoices

Invoices created from Merch stores now have all the same functionality as normal invoices. This includes:

  • Box labels
  • Approvals
  • Work orders

Unread Messages Fixed

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You may have noticed that unread messages weren't being correctly marked as read. We have resolved this bug to reduce any confusion.

Merch Percentage-Based Coupons

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When creating Merch store coupons, you can now select a percentage-based option.

Declined Approvals Emailing the Requester

If a customer declines an approval, the original requester will receive an email containing the changes requested.

Decline Emails Improvement

When a customer's Decline messages send, they will appear correctly in the Order's messages. Additionally, the correct Order Number will appear in all email messages.

Next update: we will send an email back to the approval requestor.

Payment Request History Doesn't Change

Previously: when a payment was made toward a payment request, the payment request's history would inadvertently be deleted.

Now: all payment request history records are permanent – even after payments are made.

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Decline Approvals

You asked and we listened! Approval requests can now be declined by customers and allow them to include more information.

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Merch Improvements

Set a default Invoice Status when creating a new invoice from a Merch store. This can be done in Apps > Merch > Settings m.png

Select a customer for your new invoice when copying over Orders from your Merch store Screen Shot 2019-08-20 at 4.43.26 PM.png