Daily Product Catalog Updates

In order to improve pricing accuracy when quoting in Printavo, the AlphaBroder, S&S Activewear, SanMar and TSC Apparel catalogs are now updated daily instead of weekly to better reflect any pricing changes.

Enable sorting on Customer Search API endpoint

The Customer Search endpoint in the Printavo API now accepts the sort_column parameter allowing the API to return Customers sorted by any available customer attributes such as last_name, created_at or orders_count.

Fixed Merch Status sorting for Auto-Close Stores

Fixed an issue in Merch when sorting Merch Stores by Status would ignore Auto-Close stores.

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API Updates

The API has been updated to:

  • Support the delivery_method_id on Orders when creating or editing

  • Accept the sub_customers_attributes field and apply the updates to each sub customer creating a new one if necessary

  • Add the ability to read and write the user_id field for a Customer

Send Nexus Address in Merch

In order to increase the accuracy of sales tax collected by the Customer, the Shop's address is now also passed as the Nexus Address during checkout in Merch.

Edit the Shipping Address and Delivery Service of a Merch Order

Customers sometimes enter the wrong address on a Merch Order or the Delivery service/speed needs to be changed but there was no way in Printavo to update the Shipping Address or Delivery Service.

Shops can now Edit a Merch Order's Shipping address if:

  • There is a Active Shipping Provider on the Merch Store
  • The Merch Order is Unfullfilled

If the Merch Order Shipping Address is editable then the Shop will be able to click Edit.

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The current Shipping Address is pre-populated in the Shipping Address form for editing.

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After editing the form, click Next to Verify the Shipping Address

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After verifying the shipping address, click Next to Select a Delivery Rate.

The Delivery Carrier, Service and Rate the Customer selected at checkout will be displayed for the Shop's reference.

Any additional shipping costs will be charged to the Shop and NOT the customer!

The Shop can then select the delivery rate and any cost variance from what the Customer paid for Shipping will be displayed in Green if the rate is the same cost or less or Red if more expensive.

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Clicking Update will update the Merch Order's Shipping Address.

2 new columns have been added to the Merch Store's Order Export for reconciliation:

  • Customer Selected Shipping Cost
  • Customer Selected Delivery Method

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Upload a Pricing Matrix CSV

In order to simplify creating or editing a Pricing Matrix, a Shop can now upload a CSV of their Pricing Matrix.

A Shop can still manually create/edit a Pricing Matrix or they can download and edit the Pricing Matrix Template to upload a CSV.

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After you upload a CSV, the cells can still be edited before you Save the Pricing Matrix.

Download an existing Pricing Matrix

In order to make editing or confirming a Pricing Matrix in Printavo easier you can download a CSV of the Pricing Matrix.

Simply click the Download link on a specific Pricing Matrix to be emailed a link to your exported Pricing Matrix CSV.

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Example Pricing Matrix Export email:

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Validate Coupons against the Merch Store

Previously in the rare occurrence that a Shop created a Coupon Code that had been used in another Merch store, the Coupon Code would not be applied when the Customer was checking out.

Coupon Codes are now validated against the Merch Store's Coupons so there is no conflict with the same Coupon Code across Merch when a Customer is applying a valid Coupon Code during checkout.

Sort by Owner on Quotes

In order for a Shop to quickly see all of an Invoice Owner's quotes, you can now sort the Owner column alphabetically on the Quotes page.

Clicking Owner will sort the Invoice Owners alphabetically from A > Z grouped by the Invoice Owner's Customers and clicking Owner a second time will then sort the Invoice Owners Z > A.

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